Effective Date: March 12,2026
 

Welcome to A New Veteran® (“A New Veteran,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website located at anewveteran.org and any related pages, forms, scheduling tools, donation pages, and online services we provide through the site (collectively, the “Site”).

By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use the Site.

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1. Who We Are

A New Veteran® is a nonprofit organization created to support veterans in understanding and accessing governmental and nongovernmental benefits, while offering guidance, advocacy-centered support, and community-based resources. Our website includes information about our mission, services, appointments, donations, contact forms, volunteer opportunities, and intake processes.

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2. Eligibility and Use of the Site

You may use the Site only in compliance with these Terms and all applicable laws. By using the Site, you represent that you are at least the age of majority in your state or are using the Site with the permission and supervision of a parent or legal guardian.

You agree to use the Site only for lawful purposes and in a way that does not infringe upon, restrict, or interfere with anyone else’s use of the Site.

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3. Informational Purposes Only

The content on this Site is provided for general informational and educational purposes only. While A New Veteran® works to help veterans better understand available benefits and options, nothing on this Site constitutes legal advice, medical advice, mental health treatment, financial advice, tax advice, or a guarantee of eligibility, approval, outcomes, or results.

Your use of the Site does not create an attorney-client, therapist-client, fiduciary, or other professional relationship.

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4. No Guarantee of Services or Outcomes

We strive to provide support with dignity, honesty, and clarity. However, use of this Site does not guarantee that you will receive services, benefits, grants, appointments, volunteer placement, partnership approval, or any specific result. Government agencies, nonprofit programs, and third-party providers determine their own eligibility requirements, timelines, decisions, and approvals.

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5. Appointments, Forms, and Communications

Our Site may allow you to submit intake forms, volunteer forms, partner forms, contact requests, or appointment requests. By submitting information through the Site, you agree that:

• the information you provide is accurate and complete to the best of your knowledge;

• you will not knowingly submit false, misleading, or fraudulent information;

• submission of a form does not guarantee acceptance, scheduling, or ongoing services; and

• we may contact you using the information you provide in order to respond to your inquiry, coordinate services, or communicate about your request.

6. Donations

The Site may allow users to make charitable donations to support our mission. Donations are voluntary and, unless otherwise stated, non-refundable to the fullest extent permitted by law. A New Veteran® will make reasonable efforts to use donations in furtherance of its nonprofit mission, but reserves the right to apply donations where needed most unless a restricted donation has been expressly accepted under separate written terms.

You are responsible for ensuring that your donation information is accurate at the time of submission.

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7. Intellectual Property

All content on the Site, including text, logos, graphics, images, videos, page layouts, downloadable materials, and branding elements, is owned by A New Veteran® or used with permission and is protected by applicable intellectual property laws.

You may view, print, or download Site content for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, republish, upload, transmit, display, or exploit any Site content without our prior written permission, except as allowed by law.

All trademarks, service marks, trade names, and logos displayed on the Site, including A New Veteran®, are the property of their respective owners.

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8. User Conduct

You agree not to:

• use the Site in a way that violates any law or regulation;

• attempt to gain unauthorized access to any part of the Site or its related systems;

• submit malicious code, spam, or harmful content;

• impersonate another person or organization;

• interfere with the operation or security of the Site; or

• use the Site to harass, abuse, threaten, or exploit others.

We reserve the right to restrict or terminate access to the Site for users who violate these Terms.

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9. Third-Party Tools and Links

The Site may contain links to third-party websites, forms, booking systems, payment processors, social media platforms, or embedded tools. We provide these for convenience only. We do not control and are not responsible for the content, policies, practices, availability, or security of third-party websites or services.

Your use of third-party services is governed by their own terms and policies.

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10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect information submitted through the Site.

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11. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, A New Veteran® disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and availability.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free from harmful components, or that any content on the Site will always be accurate, complete, or current.

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12. Limitation of Liability

To the fullest extent permitted by law, A New Veteran®, its directors, officers, employees, volunteers, contractors, affiliates, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Site.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Site or these Terms will not exceed the amount you paid us through the Site in the twelve months preceding the event giving rise to the claim, or one hundred dollars ($100), whichever is greater.

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13. Indemnification

You agree to defend, indemnify, and hold harmless A New Veteran®, its directors, officers, employees, volunteers, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of the Site, your violation of these Terms, or your violation of any rights of another person or entity.

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14. Modifications to the Site or Terms

We may update these Terms from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.

We also reserve the right to modify, suspend, or discontinue any part of the Site at any time without notice.

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15. Governing Law

These Terms are governed by the laws of the State of Georgia without regard to conflict of laws principles. Any dispute arising from or relating to these Terms or the Site shall be resolved in the state or federal courts located in [County, State], unless applicable law requires otherwise.

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16. Contact Us

If you have questions about these Terms, please contact us at:

A New Veteran®
andrew@anewveteran.org